OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
120 ratings and 79 comments received in the last 90 days.
30 July 2024
All went well. Was treat both personally and professionally.
24 July 2024
Nice people. Knowledgable.
22 July 2024
Made everything easy for me.
21 July 2024
George who I dealt with stayed in contact and my mini came quickly
19 July 2024
Kept in contact and informed at every new phase.
17 July 2024
Ian Elmore delivered an outstanding service from start to finish. He went the extra mile to ensure that I understood everything about the car, the right spec for me, the purchasing options and the extras. Ian was also superb after sales. A+
16 July 2024
I was kept up to date and all my queries were answered
07 July 2024
Excellent service from start to finish
04 July 2024
Have used this dealership before, always excellent service
12 September 2024
Excellent service
11 September 2024
Good service
11 September 2024
The service was first class and completely satisfactory
11 September 2024
Although the booking was made in April, there was no record of it when I arrived! However, I was welcomed by Amber, who asked me to take a seat while she sorted out a job card, ensuring the service happened when it should.
10 September 2024
There was a small hiccup, but that was dealt with quickly and effectively with minimal problem for me. Staff were helpful and polite, both from the booking through to driving away. A big thank you to all. Result
09 September 2024
The video from the workshop was a nice touch. All work requested was completed on time. Car was clean on pickup. Staff were attentive and friendly.
03 September 2024
Always had excellent service
03 September 2024
I felt under no pressure to buy a car, the people were of great assistance
03 September 2024
Excellent
01 September 2024
As above perfect service with a smile
02 August 2024
I have bought a few minis from that garage and they are very helpful and professional