Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2

Customer Reviews.

sales

4

Everything great except from the part exchange value offered for my bmw which was on average 4k less then anywhere else and resulted in me having to use a car buyer site instead. This was the only sour taste in an overwhelmingly possitive experience

05 October 2017

sales

4

Very helpful Ziggy was especially helpful and talked me through everything.

04 October 2017

service

3

As above I don't feel that my requests were dealt with properly.

03 October 2017

service

5

Straightforward & good customer service

02 October 2017

sales

5

Helpful, friendly and good at understanding my requirements.

02 October 2017

sales

5

Excellent service

01 October 2017

sales

5

Very helpful and kept me informed how long I would have to wait for delivery .

29 September 2017

service

2

An item requiring attention was not discussed and therefore not carried out as it was assumed that we had not wanted it done,also the MOT certificate had the incorrect mileage shown.

29 September 2017

service

5

Eacy helpful very good

28 September 2017

service

1

unfriendly service deskOn phoning to check progress abruptly told if I hadn't been called car was not ready. Then told there was no record of my carOn collecting car the keys could not be foundWhen I got in car spanner and a cover left on seat.

26 September 2017

sales

2

They had calculation mistake overcharged me with £855. JAD was rushing at everything to get the car out of the showroom before 7 pm . I had to chase up with Jad for two weeks to get things sorted. who seems least bothered after the car sale.

26 September 2017

sales

5

Very knowledgeable salesman

26 September 2017

service

2

Communication skills are poor - this is very disappointing when myself and my family have recommended and brought many cars from you in the past. We will no longer be using your garage to purchase any cars or have any repair work done.

26 September 2017

sales

5

Very informative and knowledgeable staff who were able to make one feel at ease

26 September 2017

service

4

As above

25 September 2017

service

5

No complaints at all. Very good service.

22 September 2017

service

5

They rang me to tell me that all the brakes needed replacing,not just the front ones, rang me as soon as it was ready. When i collected it the service manager was not happy with the standard of car cleaning and made him do it again.

22 September 2017

sales

5

Same as above.

20 September 2017

service

5

Good job on time, and cleaned my car

19 September 2017

sales

5

Everything could not have gone more smoothly.

19 September 2017

sales

5

The salesman was brilliant very helpful would definetly recommend to anyone The service was faultlessI have had many cars from BMW and by far this was the best salesman I have had ..a true professional

19 September 2017

service

5

Great service

14 September 2017

service

4

As above

13 September 2017

sales

5

Outstanding service

13 September 2017

sales

5

Excellent ssrrvice

12 September 2017

service

3.5

I was called by 3 different people to tell me that my MOT was due. All 3 were told that I would have the MOT done locally. All 3 told me a local garage won't know how to reset the notification light on the dash. Ironically, service light not reset!

09 September 2017

sales

4

Could run a little over time but still great customer service.

04 September 2017

sales

5

The help and patience could not have been better. A very helpful salesman, not pushy and with a smile. Jad by name.

01 September 2017

service

5

Due to a previous mix up they offered a pick up and delivery service which made it much easier

31 August 2017

service

5

Excellent service

30 August 2017

service

5

Staff are friendly and knowledgeable. Dealership is clean and well presented.

30 August 2017

service

5

They treated me very well and kept their promise to get my car back to me quickly

30 August 2017

service

5

Because I was satisfied

29 August 2017

service

4

No major issues.

23 August 2017

service

5

Always had a good experience when dealing with mini

23 August 2017

service

2

our mini went in for it's first MOT & end of warranty check, I stressed to the man at mini that we had a problem with getting the car in reverse gear, when I collected the car he said they had 'greased the area' but the problem is still the there.

22 August 2017

service

5

Everything went very smoothly and I was loaned a clean and new Mini to drive.

22 August 2017

service

5

Polite, efficient, nothing to much trouble for the staff, and great to get car valeted too

21 August 2017

service

5

It was easy and I was not without my car for long.

21 August 2017

service

5

As above I also liked the friendliness of staff generally and pleasant waiting are--- free tea!!!

19 August 2017

sales

5

Very satisfied overall.

18 August 2017

service

5

Quick efficient service, good job done.

15 August 2017

service

4

The car's service was completed promptly and within the time they said it would take.

11 August 2017

service

5

personal, simple and brilliant end to end service

10 August 2017

service

5

As above

10 August 2017

service

5

Customer service is always good.

08 August 2017

sales

5

They over delivered. Car delivered much quicker than expected

08 August 2017

sales

5

The sales person (Tijen Nedjat) was very knowledgeable, kept us informed regularly whilst the mini was being built. Tijen was also an extremely nice person.

07 August 2017

service

3

I found the aftercare wasn't as good as when selling you the car

05 August 2017

service

2

I had a small problem with a door catch cover. The company said it was wear and tear and wasn't covered by the warranty! My car is immaculate. Your representative said he would try and resolve the issue.NOBODY EVER GOT BACK TO ME!!!

05 August 2017