OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
103 ratings and 71 comments received in the last 90 days.
02 May 2025
Staff excellent. They go out of their way to solve any queries and to help.
02 May 2025
Very efficient, good advice, friendly service
29 April 2025
The whole process was very easy and straightforward
28 April 2025
I was given help with all the necessary paperwork involved
29 March 2025
Efficient and polite staff.
29 March 2025
The communication was brilliant. If I had any questions between purchase and collection they were answered quickly.
25 March 2025
Regular contact and updates regarding the purchase, responded the same day to all queries I raised - normally within an hour.
05 March 2025
Natalie was thorough and patient. Natalie went above and beyond.
05 March 2025
Ian Elmore was professional, capable, understanding , supportive, and all round excellent salesperson.
11 May 2025
Professional
05 May 2025
Easy booking and helpful staff.
04 May 2025
Work as expected and slightly cheper than my quote
28 April 2025
The car was returned to us uncleaned even though we were told it would be washed an cleaned. Not a lot to ask seeing as we had paid for 1hours work!
27 April 2025
Extremely helpful and very friendly
23 April 2025
Paul gave excellent customer service, kept me fully up to date. It was extremely helpful that I was provided with a courtesy car when my car wasn't ready.
16 April 2025
My mini always comes back looking lovely and clean
16 April 2025
Dealt with the problem swiftly and loaned me a courtesy car.
13 April 2025
Complete process went well.
10 April 2025
excellent service
07 May 2025
Again, no complaints, everything was managed efficiently.